Technical Support Services

Our specialists are able to provide the following types of services:

  • Scripting and automation of tasks, such as environment setup, application lifecycle automation, deployment, backups and monitoring.
  • Application deployment, troubleshooting and support. Often, issues that surface during the deployment of an application require skills that span the operational and development worlds in order to most effectively troubleshoot.
  • General troubleshooting of issues in the operational environment.
  • Application of fix packs.
  • Building load tests – where required – to ensure that applications handle some degree of load without any problems.
  • Ensure quicker provisioning of environments through automation.
  • The i1 Solution team can use their JEE architecture and development skills to support our client’s operational teams in their interactions with the DEVCC team.
  • Provide insight into fix-packs available and which should be installed and which are less critical.

news

i1 SOLUTIONS – THE FIRST IBM BUSINESS PARTNER TO RECEIVE WEBSPHERE APPLICATION SERVER (WAS) ACCREDITATION IN THE WORLD

28 October, 2015

i1 Solutions is proud to announce that we are the first IBM Premier Business Partner in the world to be Accredited for WebSphere Application Server Read more...

i1 SOLUTIONS WINS IBM TOP BUSINESS PARTNER AWARD FOR 2014

1 April, 2015

At the recent Business Channel Kick-off event held in Sandton, IBM South Africa recognized their top channel business partners for 2014 and i1 Solutions Read more...

DELIVERING HIGH-TOUCH SERVICE ONLINE PAYS BIG DIVIDENDS

9 September, 2014

In the financial services industry, establishing trust and credibility with customers is paramount to success. Find out how IBM® Tealeaf® helped a global commercial banking Read more...