DELIVERING HIGH-TOUCH SERVICE ONLINE PAYS BIG DIVIDENDS

In the financial services industry, establishing trust and credibility with customers is paramount to success. Find out how IBM® Tealeaf® helped a global commercial banking institution deliver the same kind of high-touch experience online that customers expect to receive at a physical branch.

Read this case study and learn how this organisation:

  • Identifies and resolves online experience flaws faster
  • Improves problem resolution by seeing exactly what each customer has experienced online
  • Uses qualitative customer behavior insight to make more informed and profitable business decisions

Organisations across numerous industries rely on IBM® Tealeaf® to help them dramatically improve online customer experiences and increase revenue. Read more

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i1 Solutions is proud to announce that we are the first IBM Premier Business Partner in the world to be Accredited for WebSphere Application Server Read more...

i1 SOLUTIONS WINS IBM TOP BUSINESS PARTNER AWARD FOR 2014

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At the recent Business Channel Kick-off event held in Sandton, IBM South Africa recognized their top channel business partners for 2014 and i1 Solutions Read more...

DELIVERING HIGH-TOUCH SERVICE ONLINE PAYS BIG DIVIDENDS

9 September, 2014

In the financial services industry, establishing trust and credibility with customers is paramount to success. Find out how IBM® Tealeaf® helped a global commercial banking Read more...